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Excise Taxes and Fees on Wireless Services Increased 8.8 Percent in 2024

23 min readBy: Scott Mackey, Adam Hoffer

Key Findings

  • A typical American household with four phones on a “family share” plan, paying $100 per month for taxable wireless service would pay nearly $320 per year in taxes, fees, and government surcharges—up significantly from $294 in 2023.
  • Nationally, taxes, fees, and government surcharges make up a record-high 26.8 percent taxA tax is a mandatory payment or charge collected by local, state, and national governments from individuals or businesses to cover the costs of general government services, goods, and activities. on taxable voice services. Illinois residents continue to have the highest wireless taxes in the country at 36.0 percent, followed by Washington at 34.4 percent and Arkansas at 34.2 percent. Idaho residents pay the lowest wireless taxes at 16.1 percent.
  • Oklahoma had the largest increase of any state in 2024—from 26.9 percent to 31.1 percent—due to increases in the 911 fee and the State Universal Service Fund charge.
  • After decreasing in 2023, the Federal Universal Service Fund charge increased significantly this year from 10.8 percent to 12.8 percent. State and local taxes also increased from 13.7 percent to 14 percent.
  • The federal Permanent Internet Tax Freedom Act prevents state and local governments from imposing taxes and fees on wireless internet access. Without this federal prohibition, taxes and fees that apply to wireless voice services could be applied to internet access and significantly increase the tax burden on wireless bills.
  • Since 2012, the average charge from wireless providers decreased by 29 percent from $47.00 per line per month to $33.56 per line. However, during this same time, wireless taxes, fees, and government surcharges increased from 17.2 percent to 26.8 percent of the average bill.
  • Roughly 80 percent of low-income adults and 75 percent of all adults lived in wireless-only households. Wireless taxes are regressive and create significant burdens on low-income families.

Introduction

Taxes and fees on the typical American wireless consumer increased significantly this year from 24.5 percent of a typical monthly bill in 2023 to 26.8 percent in 2024. This total includes state and local taxes averaging 14.0 percent and the Federal Universal Service Fund (FUSF) rate of 12.8 percent.[1]

This is the 15th edition of our report tracking the taxes, fees, and government surcharges imposed on wireless voice services by federal, state, and local governments. Our methodology remains consistent. We compare the percentage rates of the taxes, fees, and government surcharges imposed on taxable wireless services, referred to hereafter as “tax.” Flat rate impositions, such as a $1.00 per month per line 911 fee, are converted to a percentage using the average monthly industry revenue per line as tracked by the Cellular Telecommunications and Internet Association (CTIA).

Over time, markets, product offerings, and government policies change. To incorporate these changes in our report, we also include an alternate calculation. Federal law prohibits states from taxing internet access—including data plans—and internet access makes up over half of the cost of an average wireless consumer’s bill. To show how this limitation impacts tax collections and effective tax rates, we calculate taxes paid as a percentage of both taxable and non-taxable services. As data makes up a greater portion of our wireless consumption every year, services and products offered by wireless companies have adapted.

The wireless market has become increasingly competitive. The result has been steady declines in the average price for wireless services. Over roughly the last decade, the average monthly revenue per wireless line has fallen from $47.00 per month to $33.56 per month. Unfortunately, this price reduction for consumers has been partially offset by higher taxes.

There were about 558 million wireless subscriber connections at the end of 2023.[2] Wireless subscribers will pay approximately $12.4 billion in taxes, fees, and government surcharges to state and local governments in 2024 based on the tax rates calculated in this report:

  • $5.3 billion in sales taxes and other non-discriminatory consumption taxes that apply to other taxable goods and services
  • $4.0 billion in state and local 911 and 988 fees, which includes hundreds of millions of dollars that are not actually used for 911 purposes in some states
  • $3.1 billion in additional telecommunications-specific taxes

Wireless services are often the sole means of communication and connectivity for Americans, especially younger people and those with low incomes. According to the Centers for Disease Control and Prevention (CDC), about 80 percent of all low-income adults lived in wireless-only households and 75 percent of all adults lived in wireless-only households in 2023.[3] The $7.1 billion in state and local taxes and fees that are levied in addition to sales taxes disproportionately impact Americans least able to afford them.

Wireless Taxes and Fees Set a New Record High in 2024

Taxes, fees, and government surcharges on wireless services increased to their highest level ever, driven by an increase in the FUSF rate and an increase in state and local taxes. The state and local burden increased significantly, from 13.7 percent to 14.0 percent, while the FUSF surcharge rate increased by two percentage points, from 10.8 percent to 12.8 percent. Table 1 highlights the changes in wireless tax rates from 2003 to 2024.

Table 1. US Average Wireless and General Sales & Use Tax Rates

1/1/20034/1/20047/1/20057/1/20067/1/20077/1/20087/1/20097/1/20107/1/20127/1/20147/1/20157/1/20167/1/20177/1/20187/1/20197/1/20207/1/20217/1/20227/1/20237/1/2024
Weighted Average
Wireless -state & local tax & fee10.20%10.74%10.94%11.14%11.00%10.86%10.74%11.21%11.36%11.23%11.50%11.93%12.11%12.46%12.65%12.82%13.16%13.15%13.70%14.01%
Wireless - federal tax & fee5.07%5.48%5.91%2.99%4.19%4.23%4.79%5.05%5.82%5.82%6.46%6.64%6.34%6.64%9.05%9.83%11.80%12.24%10.83%12.76%
Wireless federal/state/local tax & fee15.27%16.22%16.85%14.13%15.19%15.09%15.53%16.26%17.18%17.05%17.96%18.57%18.45%19.10%21.70%22.65%24.96%25.39%24.53%26.77%
General Sales/Use Tax6.87%6.93%6.94%7.04%7.07%7.11%7.26%7.42%7.33%7.51%7.57%7.61%7.65%7.65%7.74%7.75%7.78%7.77%7.77%7.81%
Wireless vs. General Sales Tax3.33%3.81%4.00%4.10%3.93%3.75%3.48%3.79%4.03%3.72%3.93%4.32%4.46%4.81%4.91%5.07%5.38%5.38%5.93%6.20%
Note: Federal includes 3 percent federal excise tax (until May 2006) and Federal Universal Service Fund (FUSF) charge, which is set by the FCC and varies quarterly. FUSF charge as of July 1, 2024, is calculated by multiplying the 37.1 percent interstate safe harbor times 34.4 percent contribution factor, which equals a 12.8 percent effective tax rate.
Source: State statutes; FCC data; Local ordinances; Author calculations.

Even though the FUSF rate decreased in 2023, the rate of the FUSF surcharge has been increasing steadily since 2017, and 2024 represents a continuation of that trend. These FUSF rate increases have been driven by the decline in the price of telecommunications services, combined with the shift in consumer purchases from telecommunications services to internet access. This forced the Federal Communication Commission (FCC) to increase rates just to keep revenues constant.

Figure 1 ranks the states from highest to lowest in wireless taxes, fees, and government surcharges. Illinois has the highest wireless taxes in the country with state-local rates of nearly 23 percent. Washington, Arkansas, New York, and Nebraska round out the top five states. Idaho, Nevada, and Montana have the lowest wireless taxes in the nation. The figure also maps the states by state/local tax rates. High-tax states are distributed throughout the country, with the exception of the New England states, which tend to have lower rates.

Many states have debated whether to expand the sales taxA sales tax is levied on retail sales of goods and services and, ideally, should apply to all final consumption with few exemptions. Many governments exempt goods like groceries; base broadening, such as including groceries, could keep rates lower. A sales tax should exempt business-to-business transactions which, when taxed, cause tax pyramiding. base from tangible goods to services, with proponents of expanding the sales tax baseThe tax base is the total amount of income, property, assets, consumption, transactions, or other economic activity subject to taxation by a tax authority. A narrow tax base is non-neutral and inefficient. A broad tax base reduces tax administration costs and allows more revenue to be raised at lower rates. to services arguing that the disparity in taxation between taxable tangible goods and exempt services does not make sense. When it comes to wireless services, however, the exact opposite is true. As shown in Table 2, wireless services are subject to state and local taxes 1.8 times higher than the sales taxes imposed on goods, with the average state and local wireless tax rate of 14.0 percent and the average combined sales tax rate at about 7.8 percent. In 17 states, wireless taxes are more than twice as high as sales taxes. Three states that have chosen not to impose a sales tax—Delaware, Montana, and New Hampshire—have special taxes on wireless and other telecommunications services.

Table 2. Disparity Between Wireless Tax & Fee Rate and General Sales Tax Rate, July 2024

State-Local Sales TaxState-Local Wireless TaxWireless Over/Under Sales TaxDisparity Multiple
Nebraska7.13%20.40%13.28%2.86
Illinois10.00%23.24%13.24%2.32
Arkansas9.19%21.46%12.27%2.34
Alaska2.50%14.63%12.13%5.85
New York8.44%20.57%12.13%2.44
Washington10.08%21.60%11.52%2.14
Utah7.60%18.43%10.83%2.43
Pennsylvania7.00%17.81%10.81%2.54
South Dakota6.20%16.70%10.50%2.69
Maryland6.00%16.21%10.21%2.70
Kansas8.43%18.43%10.01%2.19
Oklahoma8.58%18.31%9.73%2.13
New Hampshire0.00%9.23%9.23%NA
Texas8.25%17.47%9.22%2.12
Oregon0.00%8.93%8.93%NA
Rhode Island7.00%15.72%8.72%2.25
Delaware0.00%8.64%8.64%NA
North Dakota7.25%15.80%8.55%2.18
Florida7.50%15.09%7.59%2.01
Montana0.00%7.03%7.03%NA
Missouri8.43%14.92%6.49%1.77
District of Columbia6.00%12.26%6.26%2.04
Kentucky6.00%11.51%5.51%1.92
New Mexico7.91%13.00%5.10%1.64
South Carolina8.50%13.49%4.99%1.59
West Virginia7.00%11.95%4.95%1.71
Colorado8.51%13.18%4.67%1.55
Indiana7.00%11.55%4.55%1.65
Massachusetts6.25%10.72%4.47%1.72
Tennessee9.50%13.97%4.47%1.47
Georgia8.45%12.92%4.47%1.53
California9.13%13.19%4.07%1.45
Michigan6.00%10.05%4.05%1.68
Arizona8.65%12.70%4.05%1.47
Maine5.50%9.28%3.78%1.69
Wyoming5.50%9.23%3.73%1.68
Hawaii4.50%8.01%3.51%1.78
Iowa7.00%10.07%3.07%1.44
New Jersey6.63%9.31%2.68%1.40
Alabama10.00%12.64%2.64%1.26
Mississippi7.50%10.13%2.63%1.35
Wisconsin5.70%8.23%2.53%1.44
Minnesota9.46%11.92%2.47%1.26
Vermont6.50%8.90%2.40%1.37
Puerto Rico11.50%13.86%2.36%1.21
Louisiana9.70%11.94%2.24%1.23
Connecticut6.35%8.31%1.96%1.31
North Carolina7.25%9.12%1.87%1.26
Virginia6.00%7.80%1.80%1.30
Ohio7.75%9.03%1.28%1.16
Idaho6.00%3.35%-2.65%0.56
Nevada8.32%5.10%-3.22%0.61
US Weighted Average7.81%14.01%6.20%1.79
Source: Methodology from COST, "50-State Study and Report on Telecommunications Taxation," May 2005. Updated July 2023 using state statutes, FCC data, and local ordinances.

Total Taxes Paid

Wireless consumers will pay about $12.4 billion in taxes, fees, and government surcharges to state and local governments in 2024. Less than half of this amount—$5.3 billion—represents state and local sales and use taxes. These taxes are broadly applied to taxable goods and some services and do not apply solely to wireless services. The remaining $7.1 billion are taxes that apply only to wireless and other telecommunications services.

A detailed breakdown of the taxes, fees, and surcharges imposed by state and local governments in each state is available in the Appendix. In many states, local government impositions vary by individual jurisdictions with some cities or unincorporated areas within a state imposing no taxes and others imposing very high taxes. To facilitate interstate comparisons, local rates in the most populated city and the capital city in each state are averaged into a single rate.

The Permanent Internet Tax Freedom Act prevents state and local governments from imposing taxes on internet access services, including wireless internet access. Data from the US Census Bureau suggests that more than half of all wireless services revenues are from internet access.[4] Without the protection of the federal law, the high excise taxAn excise tax is a tax imposed on a specific good or activity. Excise taxes are commonly levied on cigarettes, alcoholic beverages, soda, gasoline, insurance premiums, amusement activities, and betting, and typically make up a relatively small and volatile portion of state and local and, to a lesser extent, federal tax collections. rates applied to taxable wireless services could be applied to internet access and consumer tax burdens would be significantly higher.

State Trends in Wireless Taxes

911 and 988 Fees

Most states impose per line fees on telecommunications customers to fund capital and operating expenses for state and local emergency (911) systems. These fees vary significantly, from zero in most counties in Missouri to a high of $5.00 per line in Chicago.[5] In 2024, Alabama, Connecticut, Nebraska, Ohio, Oklahoma, Pennsylvania, and South Dakota increased 911 fees. The largest increases were in South Dakota (from $1.25 per line per month to $2.00 per line per month) and Oklahoma (from $0.75 per line per month to $1.25 per line per month). West Virginia currently has the highest statewide wireless 911 fee at $3.64 per line per month.

In 2021, a new fee began appearing on customer bills in three states. The FCC mandated that a new three-digit number (988) be designated nationally to contact suicide prevention hotlines that will be operated in the states. A law passed by Congress authorized states to impose “988 Fees” to pay for some of the creation and operation of 988 crisis hotline centers. In 2021, Virginia was the first state to impose a new 988 fee, which is 12 cents per line per month. Since then, eight additional states have enacted 988 fees on wireless consumers. In 2024, Colorado lowered its 988 fee from 27 cents per line to 14 cents per line. Delaware, Maryland, Minnesota, and Oregon implemented new 988 fees beginning in 2024.

State Universal Service Funds

Twenty-one states and Puerto Rico impose their own State Universal Service Fund (SUSF) charges on wireless services that provide subsidies for many of the same purposes as the FUSF. Under federal law, the federal government imposes a charge as a percentage of interstate revenues and states may impose a surcharge as a percentage of intrastate revenues. Recently, however, some states have shifted to a per line SUSF imposition, which has resulted in a large portion of the SUSF burden being borne by wireless family share plans.

The remaining states continue to impose their SUSF charges on a percentage basis. Texas made headlines in 2022 when the Public Utility Commission approved a seven-fold increase in the SUSF rate, from 3.3 percent to 24 percent of intrastate charges. A subsequent order reduced the rate to 12 percent of intrastate charges, which still resulted in a 350 percent increase in SUSF surcharges on wireless customer bills. In addition to Texas, other states with high SUSF rates include Arkansas at 8.3 percent, followed closely by Kansas (7.3 percent) and Alaska (6.3 percent). In 2024, Kansas, Kentucky, New Mexico, Oklahoma, and Utah increased their SUSF charges while Nevada and Wyoming reduced them.

State Wireless Taxes

In addition to 911 fees, 988 fees, and SUSF charges, 13 states impose wireless taxes that are either on top of sales taxes or in lieu of sales taxes but at a higher rate than the sales tax. Table 4 shows these states by type of wireless tax.

Table 3. State Wireless Taxes by Type

State Gross Receipts Tax in Addition to Sales TaxHigher State Tax Rate in Lieu of Sales TaxWireless Tax but No State Sales Tax
KentuckyDistrict of ColumbiaDelaware
New YorkFloridaMontana
North DakotaIllinoisNew Hampshire
PennsylvaniaMaine
Rhode Island
South Dakota
Source: State statutes.

Local Wireless Taxes

Local governments throughout the country also impose taxes on wireless services that are not imposed on other goods and services. Many of these taxes are imposed because of legacy taxes that were established during the regulated telephone monopoly era that existed prior to the 1980s breakup of AT&T. Local governments in some states have longstanding authority to impose right-of-way (ROW) fees on telephone companies for placing poles, wires, and equipment on local property. In other states, localities impose franchise or license taxes on telephone companies in exchange for the privilege of doing business in a city.

In the late 1990s and early 2000s, when wireless services began to compete with wireline services, localities became concerned about losing revenues from local taxes on wireline telephone companies and sought to extend these taxes to wireless services. This occurred in some states even though wireless providers typically did not use the public right-of-way to place equipment or, when they did use public property like on top of buildings, the usage was de minimis and paid for through negotiated rental agreements. This response to changing consumer behavior can also be observed in local taxation of streaming services and cable companies, where localities are fighting to retain revenue by taxing streaming services as if they were using ROW like cable companies.[6]

Local governments in 14 states currently impose some type of tax on wireless services in addition to local option sales taxes. In most of those states, the taxes are additive and only further increase the tax burden on wireless services. California and Illinois are the exceptions—in those states, wireless services are subject to taxes in lieu of the sales tax but in most cases the wireless tax is higher than the sales tax. Table 4 provides a breakdown of the types of local wireless taxes that apply. Local taxes have a significant impact on the overall tax burden on wireless services in several of the states with the highest wireless taxes, including Illinois, Washington, Nebraska, New York, Utah, and Maryland.

Table 4. Local Wireless Taxes by Type

Privilege, License, or User TaxesState-Authorized Telecom TaxesSchool District and Other Special District Taxes
ArizonaFloridaKentucky
CaliforniaIllinoisNew York
MarylandMaryland
MissouriNew York
NebraskaUtah
Nevada
South Carolina
Washington
Note: Excludes local general sales taxes.
Source: State statutes

California has the highest local taxes, with rates up to 11 percent. Washington follows closely with local taxes as high as 9 percent, followed by Illinois (up to 7 percent), Florida (up to 7 percent), and Nebraska (up to 6.25 percent). In addition to these percentage-based taxes, Illinois allows local per line taxes of $5.00 per line in Chicago and Maryland allows Baltimore to charge $4.00 per line. Nebraska wireless consumers will receive some relief from high local taxes beginning in October 2024, as the governor signed legislation lowering the cap on local wireless taxes from 6.25 percent to 4 percent.

The Regressive Impact of Wireless Taxes

Wireless services taxes are regressive. Economists use the term “regressive” to describe tax systems that impose higher tax burdens on low-income taxpayers than on higher-income taxpayers, as measured as a percentage of income. Low-income households pay a greater percentage of their budgets on wireless services than high-income households. Therefore, low-income households also pay a greater percentage of their budgets on wireless services taxes.

The trend of increasing per-line impositions—for 911 fees, SUSF surcharges, and even per-line general wireless taxes, along with the addition of 988 fees—makes wireless taxes even more regressive. Many consumption taxes have regressive effects, and while that is not in itself an argument against levying them, lawmakers should be cautious when increasing regressive taxA regressive tax is one where the average tax burden decreases with income. Low-income taxpayers pay a disproportionate share of the tax burden, while middle- and high-income taxpayers shoulder a relatively small tax burden. burdens, particularly in the case of a targeted excise tax that does not meaningfully internalize any external harms and often far exceeds any amount necessary to pay for related government programs.

Excessive taxes and fees increase the cost of wireless services at a time when citizens are relying on wireless services more than ever for access to government services, including education, health care, remote work, and commerce. In fact, wireless services are becoming the sole means of communication and connectivity for many Americans, especially those struggling with poverty. About 80 percent of all low-income adults had wireless-only service and 75 percent of all adults were wireless-only.

Table 5 shows the impact of these high local taxes on wireless consumers in selected cities. In Chicago, a family of 4 paying $100 per month for taxable wireless services would pay about $34 per month (over $400 per year) in state and local taxes on wireless services. That same family in Baltimore would pay almost $340 in state and local wireless taxes annually.

Table 5. State and Local Wireless Taxes and Fees on Single- and Multi-Line Plans in Selected Cities, July 2024

CityTax on Four-Line Voice Plan Costing $100 per MonthEffective Tax Rate
Chicago, IL$34.0834.08%
Baltimore, MD$28.2028.20%
Omaha, NE$22.4522.45%
Little Rock, AR$22.2422.24%
Seattle, WA$21.7521.75%
Salt Lake City, UT$21.0921.09%
Philadelphia, PA$20.8020.80%
New York, NY$20.4720.47%
Dallas, TX$18.0418.04%
Providence, RI$17.0017.00%
CityTax on Single-Line Voice Plan Costing $33.56 per MonthEffective Tax Rate
Chicago, IL$9.7228.96%
Baltimore, MD$7.5622.54%
Little Rock, AR$7.0120.89%
Seattle, WA$6.8420.37%
Omaha, NE$6.7520.10%
New York, NY$6.3618.94%
Philadelphia, PA$6.3118.81%
Salt Lake City, UT$6.2418.58%
Dallas, TX$5.8617.47%
Providence, RI$5.2815.72%

Alternative Tax Comparisons

Wireless services provided to consumers have changed dramatically since this report was first published in 2003. When we first wrote the report, all components of a consumer’s typical wireless bill were subject to tax, including voice service, text messaging, data usage, and related ancillary services in most states. Today, however, most wireless plans include both taxable wireless services as well as non-taxable data plans used to access the internet. The federal Permanent Internet Tax Freedom Act prohibits state and local governments from imposing any taxes on internet access.

This section of the report presents alternative measures of the tax burden on wireless consumers that account for the non-taxable internet access included in wireless plans. Average monthly revenue per wireless line is $33.56 per month. Of this amount, using Census Bureau data, about 53.4 percent of the typical bill is non-taxable internet access ($17.92 per month) and the remainder ($15.64 per month) is taxable wireless services.[7]

The first column in Table 6 ranks the states based on the total amount of state and local tax paid on a typical consumer’s bill. By this measure, Illinois still has the highest wireless tax burden in the country, with the typical consumer paying about $5.38 in state and local taxes per month. Column two shows the effective state and local tax rate as a percentage of the price paid for the taxable wireless services. Once again, Illinois has the highest tax burden with the typical consumer paying over one-third of the taxable portion in state and local taxes. The third column shows the effective state and local tax rate as a share of the entire bill, which includes both taxable and non-taxable services. Even including the non-taxable portion in the calculation, the effective state and local tax rate is over 16 percent in Illinois. Finally, column four shows the effective state and local tax rate using the COST methodology that has traditionally been used in this report.

The declining portion of taxable services may explain why more states have begun to rely more heavily on per-line taxes, fees, and government surcharges. For example, while almost every state imposes per-line 911 fees, more states are shifting their SUSF impositions from a percentage of intrastate revenue to a flat, per-line amount. California, Nebraska, New Mexico, Oklahoma, and Utah have all recently made this change in the last few years and other states are considering it as well. Vermont will change from a percentage to a per-line imposition beginning in 2025.

Under the alternative comparisons in Table 6, states that disproportionately rely on per-line taxes, such as Illinois, Maryland, and West Virginia, have higher overall tax rankings than states like California and Florida that rely predominately on percentage-based taxes. By their very nature, per-line taxes are regressive and tend to burden lower-income wireless users more heavily than percentage-based taxes. They also burden families because most wireless providers charge less per line for each additional line added to a family plan. While family and lower-income wireless users bear a higher burden, consumers of higher-priced plans, generally business consumers, pay comparatively less on a percentage basis because the per-line taxes represent a lower relative cost to the price of their wireless plans.

Table 6. Taxes and Fees on Single-Line Wireless Plans, July 2024

RankStateMonthly Estimates State-Local Tax PaidMonthly Estimated State-Local Tax Paid as % of Taxable ServicesMonthly Estimated State-Local Tax Paid as a % of Voice/Data BundleCurrent Report Methodology Adjusted State-Local Statutory Tax Rate
1Illinois$5.3834.41%16.03%23.24%
2Oklahoma$4.6129.48%13.74%18.31%
3Nebraska$4.4728.60%13.33%20.40%
4Maryland$4.3727.93%13.02%16.21%
5New York$4.2827.35%12.74%20.57%
6Utah$4.2026.83%12.50%18.43%
7Washington$4.1026.21%12.21%21.60%
8Arkansas$4.0625.96%12.10%21.46%
9West Virginia$4.0125.64%11.95%11.95%
10Pennsylvania$3.8324.47%11.40%17.81%
11South Dakota$3.7624.04%11.20%16.70%
12North Dakota$3.5522.73%10.59%15.80%
13Louisiana$3.3921.67%10.10%11.94%
14Kansas$3.3621.51%10.02%18.43%
15Alaska$3.3321.32%9.94%14.63%
16Alabama$3.1720.26%9.44%12.64%
17Rhode Island$3.1319.99%9.32%15.72%
18Texas$3.0319.38%9.03%17.47%
19Tennessee$2.9919.09%8.90%13.97%
20New Mexico$2.9118.60%8.67%13.00%
21Colorado$2.8818.42%8.58%13.18%
22California$2.8618.28%8.52%13.19%
23Georgia$2.8218.04%8.41%12.92%
24Florida$2.5716.46%7.67%15.09%
25Massachusetts$2.4815.84%7.38%10.72%
26South Carolina$2.4615.71%7.32%13.49%
27Puerto Rico$2.4415.57%7.26%13.86%
28Indiana$2.3615.07%7.02%11.55%
29Missouri$2.3314.92%6.95%14.92%
30District of Columbia$2.3214.86%6.92%12.26%
31Oregon$2.3214.84%6.91%8.93%
32Minnesota$2.3114.76%6.88%11.92%
33Michigan$2.3014.70%6.85%10.05%
34Kentucky$2.2914.62%6.81%11.51%
35Mississippi$2.1413.71%6.39%10.13%
36Iowa$2.1213.59%6.33%10.07%
37Arizona$2.0913.38%6.23%12.70%
38Maine$2.0413.03%6.07%9.28%
39Delaware$2.0012.80%5.97%8.64%
40New Jersey$1.9412.38%5.77%9.31%
41Wyoming$1.9012.13%5.65%9.23%
42New Hampshire$1.8411.80%5.50%9.23%
43North Carolina$1.8011.54%5.38%9.12%
44Connecticut$1.7211.02%5.13%8.53%
45Virginia$1.7211.01%5.13%7.80%
46Wisconsin$1.6910.79%5.03%8.23%
47Montana$1.6910.78%5.03%7.03%
48Ohio$1.6310.39%4.84%9.03%
49Nevada$1.6110.29%4.79%5.10%
50Hawaii$1.6010.26%4.78%8.01%
51Vermont$1.398.90%4.15%8.90%
52Idaho$1.006.39%2.98%3.35%
Average Monthly Revenue Estimates Used in Calculations
Dollars ($)Percent
Monthly Service Revenue (taxable & non-taxable)*$33.56100%
Monthly Wireless Telecom Revenue (taxable)**$15.6446.6%
Monthly Internet Access Revenue (not taxable)**$17.9253.4%
*Source: CTIA estimated wireless monthly service revenues;
**Internet Access service percentage of wireless service revenues from US Census Bureau survey, see https://www.census.gov/services/qss/qss-current.pdf
Excludes equipment sales and repair revenues; data is from 2022

The Economic Impact of Excessive Wireless Taxes

Policymakers should be cautious about expanding wireless taxes, fees, and government surcharges for two primary reasons. First, as discussed above, wireless taxes are regressive and have a disproportionate impact on low-income consumers. Excessive taxes and fees increase the cost of access to wireless services for low-income consumers at a time when many of them rely on wireless as their only telecommunications service.

Second, discriminatory taxes may slow investment in wireless infrastructure. Ample evidence exists that investments in wireless networks provide economic benefits to the broader economy because so many sectors—transportation, health care, energy, education, and even government—use wireless networks to boost productivity and efficiency. These economic benefits have proven especially important during the COVID-19 pandemic because wireless networks help employees work remotely and allow students to continue their studies.

Network investment is important not only to consumers and businesses that use these wireless networks but also to the entire American economy. A report by the International Chamber of Commerce (ICC) surveyed the evidence from the United States, Europe, and the developing world, finding that wireless infrastructure investment enables an entire entrepreneurial culture to focus on creating applications and devices to make businesses more productive and to improve the lives of consumers. These tools in turn make businesses more successful so that they can create new jobs that generate economic activity and tax revenues for governments.

The ICC notes, “Remedying the discriminatory tax treatment of telecom goods and services may reduce tax receipts in the short-term, but the longer-term increase in the use of advanced capability devices, service demand, and network deployment resulting from these tax reductions is likely to counteract this loss of revenue over time.”[8] Policymakers need to weigh the trade-offs between the short-term revenue benefits of excessive wireless taxes and the long-term economic impact on the state from reduced infrastructure investment.

Applying the sales tax, a traditional broad-based consumption taxA consumption tax is typically levied on the purchase of goods or services and is paid directly or indirectly by the consumer in the form of retail sales taxes, excise taxes, tariffs, value-added taxes (VAT), or an income tax where all savings is tax-deductible. , is perfectly appropriate, but excessive targeted taxation of wireless services lacks the traditional justifications—a “user-pays” system or the internalization of social costs—for excise taxation, raising consumer costs and undercutting investment in a vital market.

Conclusion

Wireless consumers continue to be burdened with high taxes, fees, and government surcharges in many states and localities throughout the country. Well over half of the $12.4 billion in state and local taxes imposed on wireless services are discriminatory in nature, as they only apply to telecommunications services. These taxes disproportionately burden low-income Americans and disincentivize investment in new wireless services.

To alleviate the regressive impact on wireless consumers, states should examine their existing communications tax structures and consider policies that transition their tax systems away from narrowly-based wireless taxes and toward broad-based tax sources that do not distort the economy and do not slow investment in critical infrastructure like wireless broadband.

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Appendix

Methodology

The methodology used in this report to calculate wireless taxes compares the applicable federal, state, and local rates on wireless voice services in the capital city and the most populated city in each state. This methodology was developed by the Committee on State Taxation (COST) in its landmark “50-State Study and Report on Telecommunications Taxation,” first published in 2000.

The use of a consistent methodology allows for accurate time-series comparisons across states and over time. However, changes in consumer demand for wireless services pose challenges when measuring the impact of wireless taxes on consumer bills. Three trends in the industry are significantly impacting the amount of taxes that wireless consumers pay on their monthly bills.

First, a growing share of wireless consumer purchases is for internet access. US Census Bureau data from 2021 suggests that about 53.4 percent of total wireless services revenues (which excludes sales and rental of equipment and other non-service operating revenue) for the industry are from the sale of internet access.[9] This percentage will continue to grow as wireless consumers utilize more internet access and less voice telephone service each year.

Under federal law, as of July 1, 2020, all states are precluded from imposing taxes on internet access. This suggests that of the “typical” consumer’s monthly expenditure of $33.56 per month, approximately $17.92 is for non-taxable internet access and $15.64 is for taxable wireless services. A consumer applying the tax rates in this report to their total bill will find that the effective tax rate overstates their actual tax paid if their calling plan includes both taxable voice services and exempt internet access.

Second, the report’s methodology understates the tax rate impact of flat rate taxes and fees—those that are imposed as a set dollar amount per line. Under the report’s methodology, a $1.00 per month per line tax is converted to a percentage amount by dividing $1.00 by the $33.56 average monthly bill, resulting in a tax rate of 3.0 percent in this example. However, these flat rate taxes and fees are only permitted to be imposed on the portion of the wireless bill that is not internet access. In this same example, if the $1.00 per month were divided by the taxable portion of the bill ($15.64), the tax rate would be 6.4 percent.

Third, the methodology for calculating the rate for the Federal Universal Service Fund charge relies on the use of the FCC 37.1 percent “safe harbor” for determining the share of a bundled services plan that represents interstate telecommunications services. Telecommunications providers have the option of either using the safe harbor percentage or a “traffic study” to determine the actual percentage of interstate revenues.

Since the traffic study typically results in a lower share of interstate revenues than the safe harbor percentage, wireless carriers use their own traffic studies which may result in a lower effective rate for the FUSF than the rate calculated in this report. The report therefore overstates somewhat the rate of the FUSF. The report also understates the rate of the SUSF impositions since carriers must rely on the same traffic studies to calculate the intrastate portion of their revenues because a traffic study that reduces assessable interstate revenues will increase assessable intrastate revenues.

Due to the changes in product offerings and consumer behavior, we have included a section in this year’s report that provides alternative comparison methodologies that allow readers to understand the impact of the internet access exemption on the effective rates paid by wireless consumers. This section is also helpful when considering why lawmakers have routinely increased rates on the taxable share of wireless services.

However, despite these changing behaviors and services, the authors have determined that there are benefits to also retaining the current methodology, providing a consistent measurement of trends in tax rates over time by continuing to calculate the effective tax rate for the taxable voice and text share of consumers’ wireless bills as well.

What Are Universal Service Funds?

The Federal Universal Service Fund

The Federal Universal Service Fund (FUSF) is administered by the FCC under open-ended authority from Congress. The program subsidizes telecommunications services for schools, libraries, hospitals, low-income people, and rural telephone companies operating in high-cost areas. The FCC has also recently decided to use funds to subsidize broadband deployment.

The FCC has authority to set spending for these programs outside of the normal congressional appropriations process. After deciding what to spend on the various programs, the FCC sets the quarterly “contribution factor” or surcharge rate that telecommunications providers must remit to the FUSF to generate sufficient revenues to fund the expenditure commitments. Providers may elect to surcharge these “contributions” on their customer bills.

FUSF surcharges apply only to revenues from interstate telecommunications services. They currently do not apply to internet access service, information services, and intrastate telecommunications services.

Wireless carriers generally sell plans that include either unlimited voice minutes or a fixed number of voice minutes for a set amount. Since these plans include both interstate calls (subject to the FUSF) and intrastate calls (not subject to FUSF), the FCC allows providers to allocate the fixed monthly plans to interstate and intrastate calls by one of two methods. Carriers may use “traffic studies” to show the actual split between interstate and interstate calls for all subscribers and apply the FUSF to the aggregated interstate portion of subscriber calls.

Alternatively, carriers may use a single uniform national “safe harbor” percentage to its fixed monthly plans. The FCC currently sets this safe harbor at 37.1 percent of the fixed monthly charge. For example, when determining the FUSF, a $50 monthly wireless voice calling plan is deemed to include $18.55 in interstate calls and $31.45 in intrastate calls. If a carrier elects to use the safe harbor, the FUSF rate would be applied to $18.55 of the bill each month.

The FUSF rate is set by the FCC each quarter. For the period beginning July 1, 2024, the rate is 34.4 percent. Thus, the FUSF rate applied on assessable wireless revenues using the FCC safe harbor amount is 12.8 percent (34.4 percent times 37.1 percent).[10] Table 7 highlights the significant growth in the FCC contribution rate since 2003.

Table 7. Federal Universal Contribution Fund Rates, 2000-2024

Federal Universal Contribution Fund Rates 2000-2024Year
5.5%2000
6.9%2001
7.3%2002
9.5%2003
8.9%2004
10.2%2005
10.5%2006
11.3%2007
11.4%2008
12.9%2009
13.6%2010
14.4%2011
15.7%2012
15.1%2013
15.7%2014
17.1%2015
17.9%2016
17.1%2017
17.9%2018
24.4%2019
26.5%2020
31.8%2021
33.0%2022
29.2%2023
34.4%2024
Source: Federal Communications Commission
https://www.usac.org/service-providers/making-payments/contribution-factors/
Rates are from July 1 of each year.

Despite the increasing FUSF rate, Congress has shown little interest in restricting or otherwise limiting the growth of the programs funded through the FUSF or changing the methodology used to fund the FUSF programs. However, recent conflicting court decisions from several federal district courts about the legality of the FCC’s delegation of authority to administer the FUSF to a third-party agency may force the FCC to re-open conversations about the future of the FUSF and the programs it funds.[11]

State Universal Service Funds

States also have the authority to supplement the programs funded through the FUSF with their own programs funded through State Universal Service Funds (SUSF). The state programs are funded by surcharges applied to the intrastate portion of telephone charges. In this report, the inverse of the FUSF safe harbor is used to calculate the rates of the SUSF in all states except Vermont, which imposes its SUSF on both interstate and intrastate charges. As in the previous example, if a consumer has a $50 monthly wireless voice plan, 62.9 percent of that charge ($31.45) is deemed to be an intrastate service subject to the SUSF charge and $18.55 is an interstate service not subject to SUSF charges.

Like the FUSF, SUSF charges do not apply to internet access. SUSF charges are a key factor in the high wireless tax burden in states like Arkansas, Texas, Kansas, Alaska, Oklahoma, and Nebraska.

Table 8. State Universal Service Fund Rates on Wireless Service

As of July1, 2024
StateEffective RateCalculation
Arkansas8.33%13.25% times FCC safe harbor
Texas7.55%12.0% times FCC safe harbor
Kansas7.33%Increased from 11.37% to 11.65% x FCC safe harbor
Alaska6.29%10.0% times FCC safe harbor
Oklahoma6.02%$2.02 per line per month
Nebraska5.21%$1.75 per line per month
Louisiana4.62%Carrier rates assigned by Public Service Commission
Oregon3.77%6% times FCC safe harbor
New Mexico3.37%Increased from $0.97 to $1.13 per line per month
California3.31%$1.11 per line effective 4/1/2023
Utah2.92%$0.98 per line per month
Vermont2.40%Funds 911 and other programs
South Carolina2.06%3.27% times FCC safe harbor
Colorado1.64%2.6% times FCC safe harbor
Indiana1.42%2.26% times FCC safe harbor
Maine1.31%$0.44 per line
Wyoming1.20%1.9% times FCC safe harbor
Puerto Rico0.87%1.39% times FCC safe harbor
Kentucky0.54%Increased from $0.06 to $.18 line per month
Wisconsin0.30%0.475% times FCC safe harbor
Nevada0.15%$0.35 per month per line
Maryland0.15%$0.05 per account
Source: Authors' calculation from state statutes and state utility commisions.

Footnotes

[1] The program subsidizes telecommunications services for schools, libraries, hospitals, low-income people, and rural telephone companies operating in high-cost areas. The calculation of the Federal Universal Service Fund (FUSF) surcharge rate assumes that wireless providers use the “safe harbor” percentage. See the Appendix for a full explanation of the methodology.

[2] Figure includes watches, tablets, and other connected devices. Robert Roche, “CTIA’s Wireless Industry Indices Report, Year End 2022 Results,” Cellular Telecommunications and Internet Association, July 2023.

[3] Stephen J. Blumberg and Julian V. Luke, “Wireless Substitution: Early Release Estimates from the National Health Interview Survey, July-December 2023,” National Center for Health Statistics, June 2024, https://www.cdc.gov/nchs/data/nhis/earlyrelease/wireless202406.pdf.

[4] US Census, 2022 Service Annual Survey, Table 4, “Estimated Sources of Revenue for Employer Firms, 2013 Through 2022,” https://www2.census.gov/programs-surveys/sas/tables/time-series/sas-latest/Table4.xlsx.

[5] Missouri has no state 911 fee on billed 911 service but does have a 911 fee on prepaid service.

[6] Ulrik Boesen, “Cutting the Cord from Cable Has States Courting New Revenue Streams,” Tax Foundation, Jul. 19, 2021, https://taxfoundation.org/streaming-services-tax/.

[7] These figures are derived from US Census Bureau, 2022 Service Annual Survey, Table 4, “Estimated Sources of Revenue for Employer Firms, 2013 Through 2022,” https://www2.census.gov/programs-surveys/sas/tables/time-series/sas-latest/Table4.xlsx.

[8] International Chamber of Commerce, “ICC Discussion Paper on the Adverse Effects of Discriminatory Taxes on Telecommunications Service,” Oct. 26, 2010, https://cdn.iccwbo.org/content/uploads/sites/3/2010/10/ICC-discussion-paper-on-the-adverse-effects-of-discriminatory-taxes-on-telecommunications-services.pdf.

[9] US Census Bureau, “Service Annual Survey Latest Data (NAICS-basis),” Table 4, Nov. 23, 2021, https://www.census.gov/data/tables/2020/econ/services/sas-naics.html

[10] For the purposes of this report, the FCC safe harbor percentage is used. This allows for consistent multiyear comparisons of taxes, fees, and surcharges.

[11] Consumers’ Research v. Federal Communications Commission, United States Court of Appeals for the Fifth District (2024), https://www.ca5.uscourts.gov/opinions/pub/22/22-60008-CV2.pdf.

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